Vista problem updating

[christover1]

Having just connected Claire's computer to the net via tpg adsl, I figured an update was in order.

It won't update manually or automatically.

Checked with tpg and I have connected the modem and installed it properly and it is working quite correctly on the net and email, and thus it will be a windows problem, not a modem instal problem
(I'm glad it's not my fault )

I also loaded Avast Antivirus, and it updates correctly.

Haven't really looked at it thoroughly, yet, as it was getting late.
And haven't contacted ms help yet.
I just signed up to a vista help forum.

Any suggestions where to start would ne nice.

christover

[gwagensteve]

It took some time, but I t hink I've elocated the problem:

vista

or maybe it's here:

windows

Steve.

[andrew_wale]

Chris.

If you can browse the internet correctly and the your virus software updates correctly, then it is not your connection.

Vista is an issue at the best of times. I would not be surprised if it is something like it needs to be registered with Microsoft.

I had Vista installed on my laptop once. It lasted 2 days before I got jack of it and installed the trusty windows XP pro.

I would probably give HP a call..

[christover1]

Chris.

If you can browse the internet correctly and the your virus software updates correctly, then it is not your connection.

Vista is an issue at the best of times. I would not be surprised if it is something like it needs to be registered with Microsoft.

I had Vista installed on my laptop once. It lasted 2 days before I got jack of it and installed the trusty windows XP pro.

I would probably give HP a call..

Registration is a real possibilty, I certainly didn't do it, and its not been connected to net before, ever.
A lot of pop up windows were trying to connect to internet, which could have been clicked on "don't"
thanx will look into that

[gwagensteve]

Most new software will look for an internet connection to register when you first install it.

If you click "later" on initial install my guess is you will need to register the software or you won't get updates.


PS I have no experience with vista or installing wrongdows on any computer.

Steve.

[christover1]

I'm convinced thats it, but will be more convinced after I get it going.

Due to many things, like 1st computer dying, and Aus Air bad delivery, computer has been netless for too long.
I'm sure a reminder window will come, but if not I'll have to look for a registration link.

[christover1]

http://windowshelp.microsoft.com/window ... er+windows


You must activate Windows within 30 days after installation.
Activation helps verify that your copy of Windows is genuine and that it has not been used on more computers than the Microsoft Software License Terms allow. In this way, activation helps prevent software counterfeiting. With an activated copy of Windows, you’ll be able to use every feature of Windows.
•Open Windows Activation by clicking the Start button ,clicking Computer, clicking Properties, and then clicking Click here to activate Windows now. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.



Registration is the process of providing information to Microsoft (such as your e‑mail address) to sign up for product support, update information, tips and tools, and other news about Windows. It takes only a few minutes to complete. Here's how:


1. Open Welcome Center by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Welcome Center.

2. In the search box, type register Windows online.

3. Double-click Register Windows online, and follow the instructions on the screen.

[andrew_wale]

Ah Microsoft. Can't live with them, Can't live without them (Unless you are using Apple or Linux)

Have you registered the install yet ?

[christover1]

Ah Microsoft. Can't live with them, Can't live without them (Unless you are using Apple or Linux)

Have you registered the install yet ?

No, but I will tonight or Sunday depending on time etc

[christover1]

We were able to register no probs, and it was already activated.
It still didn't update.
So we checked out the firewall, by turning it off, and was instantly able to update windows.
Finished updating first, then looked thru firewall, to discover it was set to "public computer" security.
Have set the firewall to "home computer" security and now all is well.
Still a bit more updating to do on Sunday.
Thanks for your kind help

christover